Customer satisfaction is usually a good indicator of a company's overall comittment to quality. Over the past 20 years, we've been fortunate to have thousands of satisfied customers. Many have shared their Arkon experience by sending us a personal note with thanks for the quality of an Arkon product or appreciation of the high level of service they received.
If you have a similar story, we'd love to hear from you.
Please email your personal Arkon testimonial to arkon8 (at) arkon.com
or write to us at the address listed below.
Arkon Resources, Inc.
Attn: VP Marketing
20 La Porte St.
Arcadia, CA 91006 USA
I just had to drop you a letter. I purchased an auto phone holder from your
company a few weeks ago. I installed it last week and held my breath. The temperature
reached well into the 90's. I waited for it to malfunction, drop off the windshield
and crash to the floor. It did not. I waited another day or two, still holding.
I've looked out my kitchen window every now and again and see it's still holding. I
cannot express my pleasure about purchasing a product that really works and is
clearly well made.
I had just finished buying an auto phone holder from a local retailer,
and it broke within a few days. When I called the company they acted like I had
five heads and stated that they had NEVER heard of their product breaking. I
found this hard to believe but took their advice and returned the item to the
store and got another one. Well, can you even imagine, this one also broke. Maybe
it was a good thing because I was so angry I returned it and started a search
on the Internet and that's how I found you.
I picked your product because it seemed so different from the rest
and figured, I have nothing to lose. My only
regret is that your product is not available in the stores in my area (to my
knowledge). I did e-mail your company with a question along with my order and
guess what? I received a phone message from your employee answering my question.
I may seem overly excited, but I appreciate products that make things easier
and more convenient. Your product is outstanding and I thank you for doing business
the way business should be done.
